Air Miles
Get 1X miles for every $20 spent before taxes.
CANADA: La livraison est gratuite pour toute commande de 80 $ et plus avant taxes. Des frais fixes de 5,99 $ sont appliqués sur toutes commandes de moins de 80 $. La livraison des commandes est assurée par Poste Canada en 5 jours ouvrables. Il peut cependant y avoir des délais de livraison lors des périodes de l'année plus achalandées.
EUROPE: Veuillez visiter notre site européen au lapetiteourseEU.com.
ÉTATS-UNIS: Veuillez visiter notre site américain au lapetiteourseUS.com.
Cueillette à l’entrepôt: Malheureusement, cette option n’est plus disponible.
Pour plus d’informations, merci de nous contacter au info@lapetiteourse.ca ou via notre formulaire de contact.
At LPO, quality comes first. We want you to have complete confidence in our products, which is why we offer a warranty that covers manufacturing defects. This warranty is your guarantee of satisfaction, valid for a period of 6 months for our reusable diapers and 3 months for our entire range of accessories. The warranty takes effect starting at the date of purchase. Rest assured that every item you receive from us undergoes careful inspection to ensure its pristine condition. However, if a manufacturing defect arises, do not hesitate to contact us. We will be happy to guide you in resolving this issue.
Here's how to benefit from our guarantee
This warranty is exclusive to the first purchaser, provided proof of purchase can be provided. It covers the following aspects:
We strongly encourage the repair of small defects where possible. This allows us to extend the lifespan of our products, while reducing our ecological footprint linked to the manufacturing and transport of goods.
Some exclusions may apply
How to claim your warranty
For 2 defective products or less, contact us via our contact form by attaching a photo of the defective product(s) as well as a copy of your purchase invoice.
For 3 or more defective products, first contact us via our contact form, then return the products at your expense to our administrative office. We will carefully inspect the products and get back to you promptly.
Do you have any doubts ?
We are proud of our values, which aim to create a better world for our little ones. Before making a warranty claim, consider the impact of the product defect on its use. In the interest of reducing waste, we do not encourage the replacement of products before a defect becomes apparent or affects their effectiveness. Let's all contribute together to a better future by doing our part to preserve our planet.
*Please note that our warranty policy on our website takes precedence over the warranty policy on the packaging of La Petite Ourse products or available at any other location.
Warranty text updated on October 1, 2023
Size: 10-35 lb (scalable size)
Cloth diaper composition: 100% polyester made from recycled plastic
Bamboo insert composition: 70% bamboo, 30% polyester
*This diaper doesn't come with any inserts.
Here is our brand-new pocket diaper type including a wider back elastic:
Discover all the features, benefits and certifications of this cloth diaper model here.
For more information regarding the diapers' care or how to adjust them, see our Maintenance section.
I was very disappointed with the package delivery. The address was entered correctly, but courier delivered the package to wrong address. I will never order anything from this website.
I’m so excited to use these diapers on my baby (still cooking). I definitely plan to use the wide band over the regular as these seem more comfortable and sturdy. Hoping you can add more designs soon! Id love to see more options :)
Purchased dog and dumpling, the patterns are of course adorable! Love the wider elastic band as it fits my baby better than the regular ones. Would love to see more pattern options with the wider elastic!
J'aime bien l'élastique à la taille et les couleurs
Thanks for subscribing!
This email has been registered!